Our complaint and Feedback management system is intended to:
- Allow us to respond to issues raised by individuals making complaints in a timely and cost-effective way
- Boost participant confidence in our administrative process
- Provide information to be used by us to deliver quality improvements in our services, supports, roles and complaints handling process.
Please see our management staff in person at front office, give us a call on +61 448 724 591 or fill the form provided below. If you wish stay anonymous, please give us a call.
Please click on the link if you wish to read Our Complaints, Feedback Policy and Procedure
At any stage during complaint process, if you find that you are not satisfied with our complaint process or complaint outcome: you have the option to contact NDIS Quality and Safeguards
Commission on 1800 035 544 or
https://www.ndiscommission.gov.au/about/complaints
Please fill the form provided on the side for any Complaints and Feedback so we can action accordingly.
